Ceaser Close | Somerset West | Cape Town | 7130 074 103 0991 gifthampers@yabulela.co.za

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Privacy Policy – Yabulela Gift Hampers

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Our Privacy Policy and Who We Are:

Yabulela Gift Hampers is an employee-owned, gifting business based in Somerset West which was established in 2010. As a quality gifting business, the company offers gifting services to the private-public and corporate sectors. We source and custom assemble gorgeous gifts for specific occasions and requirements from our clients.

All our gifts are of the highest quality and we believe in supporting our local suppliers in the Western Cape first, thereby supporting the local economy and the employees within the various sectors that we source our products from.

Should we not be able to source what our clients require from our local market, we will search across South Africa in order to source products that will satisfy our client’s needs.

We provide our clients with alternative options for gifts and help maximize their allocated marketing budgets to achieve the best outcome result versus the value expenditure of the client.

Our Privacy Policy – Yabulela Gift Hampers is put in place to ensure that our customers feel safe and secure while visiting our site and shopping with us.

Our services:

Presentation of our products to corporate entities

Sourcing products and designing the final layout and visual appearance of gifts
Delivery of our gifts either by an outsourced courier company or directly by Yabulela Gift Hampers.

Our website address is https://www.yabulela.co.za.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.

The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.

If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We do not sell our users’ private personal information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where do we send your data?

Visitor comments may be checked through an automated spam detection service.

WooCommerce Shopping

We collect information about you during the checkout process in our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

Purchases made on our store

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

How long do we store your information?

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes.

This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What personal data do we collect and why do we collect it

Security Logs

The IP address of visitors, user ID of logged-in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions, when logging occurs, include login attempts, log-out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 3 days.

Who do we share your data with

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.

How long we retain your data

Security logs are retained for 3 days.

Where do we send your data?

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by iThemes.com. For privacy policy details, please see the iThemes Privacy Policy.

Our Privacy Policy is in place to keep your information safe. This is our utmost priority – for you to feel safe while interacting with us at Yabulela Gift Hampers  and Yabulela Gift Hampers On-Line Shop

Privacy Policy - Yabulela Gift Hampers

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Yabulela Gift Hampers
Thank you for contacting Yabulela Gift Hampers.

We offer a gifting service in South Africa with nationwide delivery to your recipients door.
Chat with us for gift hampers that will delight your family and friends and wow your colleagues.

We look forward to assisting you with your gift occasion and creating a special gifting journey for you here at Yabulela Gift Hampers.

Business Hours:
Monday - Friday: 9H00 - 16H30
Weekends & Public Holidays: Closed