Yabulela Gift Hampers – Privacy Policy
Yabulela Gift Hampers Privacy Policy
Who we are
Yabulela Gift Hampers is an employee-owned, gifting business based in Somerset West which was established in 2010. As a quality gifting business, the company offers gifting services to the private-public and corporate sectors. We source and custom assemble gorgeous gifts for specific occasions and requirements from our clients.
All our gifts are of the highest quality and we believe in supporting our local suppliers in the Western Cape first, thereby supporting the local economy and the employees within the various sectors that we source our products from.
Should we not be able to source what our clients require from our local market, we will search across South Africa in order to source products that will satisfy our client’s needs.
We provide our clients with alternative options for gifts and help maximize their allocated marketing budgets to achieve the best outcome result versus the value expenditure of the client.
Yabulela Gift Hampers Privacy Policy is put in place to ensure that our customers feel safe and secure while visiting our site and shopping with us.
Our website address is: https://www.yabulela.co.za.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Yabulela Gift Hampers Privacy Policy – Shopping
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example our couriers:
Payments
We accept payments through Yoco and SnapScan. When processing payments, some of your data will be passed to Yoco and SnapScan, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Yoco Privacy Policy and the SnapScan Privacy Policy for more details.
What personal data do we collect and why do we collect it
Security Logs
The IP address of visitors, user ID of logged-in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions, when logging occurs, include login attempts, log-out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 3 days.
Who do we share your data with
This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.
How long we retain your data
Security logs are retained for 3 days.
Where do we send your data?
This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by iThemes.com. For privacy policy details, please see the iThemes Privacy Policy.
Yabulela Gift Hampers Privacy Policy is in place to keep your information safe. This is our utmost priority – for you to feel safe while interacting with us at Yabulela Gift Hampers and Yabulela Gift Hampers On-Line Shop
Cookies
Cookies can be used to control when the WhatsApp floating button chat window is displayed. These cookies (“joinchat_views”, “joinchat_hashes”) do not contain personal data, are of type HTML LocalStorage and do not expire.
Should you have any additional questions about Yabulela Gift Hampers Privacy Policy or concerns about your information and data, please do not hesitate to contact us at Yabulela Gift Hampers
Yabulela Gift Hampers Privacy Policy – 2024